Do you know your virtual assistant?

Do you know your virtual assistant?

So your VA is…..?

You may think that being a VA means that the person has secretarial skills or is good at general administration. That can be true in part.. usually a VA is highly skilled and is probably very organised and consequently good at administration, but that is not who they are.. its one of the many things that they can do..

A VA is often more of a consultant. They have worked in a corporate environment for a number of years and for whatever reason has decided that it was no longer for them! Until recently, I was a Governance, Risk and Internal Controls Manager for a large organisation, I had worked in supply chain, logistics, risk management for too many years, and I got to a point where my work/life balance was out of sync. So having a house in France with my partner gave me the opportunity to get out of the corporate land and focus on what I wanted to do, rather than what I needed to do to pay the mortgage!

But I missed adding value, researching, finding solutions and being challenged, so I researched and found a solution.. I could be a VA, that would challenge me.. In this digital world, there is no reason why you need to be sat in an office.. and why business owners need to pay overheads that they can’t justify. It’s a win-win situation, which back in my supply chain days, was a perfect solution for both parties!

They provide their own equipment and workspace, and only ask to be paid for the service they render, whether it is on piece rate or hourly basis. Work is done and submitted online; all you need to do is provide a contract and payment for services rendered. Your VA may already have a contract template that they are happy to use.

So you’ve just started your business and you need a website.. you have no idea where to start, well chances are, there is a VA online that can support you in this.. You need the website updated monthly, well your VA can help you with this. A lot of marketing is now done on line, but you’re an ideas person, not a technical geek.. there will be a VA who can help you with this! You need  a customer relationship management system or the full e-marketing experience.. well guess what.. I won’t lie.. there are VAs out there that can help!

If any of this sounds like you.. and you need some support please feel free to reach out in any of the following ways:

Website:     https:www.jackysvirtualassistance.com
Email:          jacky@jackysvirtualassistance.com
Telephone: +44 (0)79 2005 6041

or connect through:

LinkedIn     https://fr.linkedin.com/in/jackysvirtualassistance
Twitter         https://twitter.com/bristolmidge
Facebook:   https://www.facebook.com/Jackysvirtualassistance/
Pinterest     https://fr.pinterest.com/virtuallyjacky/

Diversity in the workplace

Diversity in the workplace

I think most people would agree that having a diverse workforce is good for business. People are the most important asset of any company and companies must attract and retain the right skills, the best minds, all the required resources.

In the past, people left school, completed a degree or an apprenticeship and then continued to work in the Company for 10 years plus, sometimes even until they retired. Times have changed, jobs that were the “norm” are no longer there, “the internet of things” is more prevalent and stress and well-being are becoming daily topics of discussion within the workplace.

Maximising the potential of a diverse workforce is not only a social imperative, but also a competitive advantage. Here are five ways that contracting a virtual assistant can help foster diversity and innovation in your workplace:

Best Practice; Virtual Assistants have usually worked for a number of different companies and even if they haven’t, to become a virtual assistant, they have had to complete research into different methods in order to understand how best to set up their business. They can use this knowledge and experience to suggest improvements to processes, or to  bring diverse ideas and suggestions in order to discover different ways of achieving an objective.

Culture; A Virtual Assistant isn’t immersed in the culture of your Company, so isn’t subject to “Group think”, which can sometimes prevent an organisation from identifying and bringing about changes that need to be implemented  in order for you to remain competitive and innovative. Publisher Malcolm Forbes once said that ‘diversity is the art of thinking independently together.’ Organisations can’t thrive and grow if everyone in them thinks and behaves the same way.

Politics; Like culture, Virtual Assistants aren’t privvy to the politics within an organisation, so can provide objective and impartial advice, without fear of being demoted.

Productivity; Most organisations have peaks and troughs of acitivity and Virtual Assistants can provide a source of additional workforce as and when required. They already rely on satisfied customers and ongoing recommendations, rather than an annual assessment. This incentivises them to continually provide a good service in an efficient and effective manner. They are also working with other business owners, so are continuing to learn different methods to produce results and can bring this experience into your organisation to increase your competitiveness.

Proactivity; A Virtual Assistant is also a small business owner, they understand the importance of being agile and proactive. They have set up processes when creating their business and can provide advice based on their experience in order for you to learn from them and foster new ways of learning.

So, I’m not saying that you shouldn’t employ full time staff… of course you should. They are the lifeblood of the organisation and without a diverse and competitive workforce in place, you would struggle to be competitive.

However, contracting with a Virtual Assistant on a semi-regular basis provides you with additional resource for increasing your ability to be creative, resolve problems and enhance your competitiveness.

Businesses that understand the importance of diversity will find their ability to attract and retain customers, employees, and business partners, much greater than those that fail to recognise the strategic importance of having a diverse workforce, an imperative that I believe will only become more valued in the next 10 to 15 years.

If you need any help in this area, please feel free to contact me via

Website:     https:www.jackysvirtualassistance.com
Email:          jacky@jackysvirtualassistance.com
Telephone: +44 (0)79 2005 6041

or connect through:

LinkedIn     https://fr.linkedin.com/in/jackysvirtualassistance
Twitter         https://twitter.com/bristolmidge
Facebook:   https://www.facebook.com/Jackysvirtualassistance/
Pinterest     https://fr.pinterest.com/virtuallyjacky/